I came to Rick's through an oil change offer on a website. I realize those offers are merely ways of getting people into the shop, so that other repairs can inevitably be found that need to be done. Such was the case with Rick's. My car was inspected and a complete list of suggested and necessary repairs given to me. When your car is up on the rack, waiting on an oil change, and all these other things that need to be done are presented to you, there is a certain amount of vulnerability involved. I did end up getting front brake work done, including pads and rotors. I hastily called a couple of other places that I knew to get quotes, and I must say that Rick was cheaper than those other two. The work was done well and they met my time frame, so that part is good. I would recommend Rick's to others. There is a bit of a "hard sell" approach, but if you go in aware of that, I believe you will be fine.