Came in to get my driver side mirror replaced, with a part I had bought myself. Rick was attentive and told me they would also do a courtesy check inspection. I recently bought the car off a private seller and didn’t know much of its history, but I knew that it was in need of repairs. Not only did they take care of my side mirror, they also gave a detailed inspection for me to look over and understand the condition my car was in. Rick called me as soon as I had the inspection to read through it with me, asked me about my goals for car, and then told me what they could do to get my car in good condition. They went ahead and ordered my parts, got started on work and even let me use a loaner car while my Scion iA was in the shop. Rick’s Automotive called to give me updates about my car and left voicemail when I wasn’t able to answer. My car was in the shop for about 2 weeks, and I’m extremely happy and satisfied with how my car is running now. Thank you so much for being so easy to work with, and for taking such great care of my car!!!
Thank you so much for sharing your experience with us, Ellie! You just made my day with your great review. We really work hard to do a great job for our customers and it feels great to be appreciated. I'm glad the Scion is running great again and we will see you when the next service is up. Thanks again for the great review! It was a pleasure meeting and working with you!
- Rick's Automotive